Terms of Sales
1 - General conditions
Any order placed on the site www.yaasoub.com , (hereinafter “Our site”), implies unreserved acceptance of our General Conditions of Sale “CGV”, set out here, between the publisher Ya'soub (hereinafter “Our site”). -hereinafter “the Publisher”), and any visitor (hereinafter “Customer”).
2 - Order
To place an order on Our site, the user must create a Customer account and log in to validate their order or identify themselves as a visitor in which case the user must provide their contact details and delivery method.
Unless otherwise stated, the order will be processed within 48 hours maximum.
Orders in France and Europe are accepted directly on our online store. For the rest of the countries please contact us at contact@yaasoub.com or here
3 - Price and availability
The prices indicated on Our site are expressed in Euros including tax.
These prices do not include shipping costs. Orders are accepted while stocks last.
This information is indicated in the detailed information sheet for each item. In the event that the Customer chooses to pay by bank check, his order will only be processed upon receipt of it and the applicable deadlines are those on the day of receipt of the check.
4 - Payment
The Customer must pay for their order before delivery:
– either by credit card (secure payment on Our site). The amount is then debited immediately from your bank account.
– or by check (issued by a bank domiciled in mainland France or Monaco) made payable to: Ya'soub Investment Company and sent to the address: Ya'soub Investment Company 6, rue d'Armaillé 75017 Paris - France.
The Customer is asked to specify their order number on the back of their check. The order will be taken into account upon receipt of payment.
5 - Delivery
The items will be sent to the delivery address indicated by the Customer.
Unless otherwise stated, shipping costs are the responsibility of the Customer.
The amount of these costs is communicated to the Customer before the final validation and payment of his order. The delivery time is indicated on the description sheet of each item.
The Customer will be reminded of this when summarizing their order. The delivery time starts from receipt of payment
6 - Returns
Items purchased and delivered on Our site do not benefit from a right of return, unless they do not conform to the order or are defective, in which case, the Customer is required to contact Customer Service here or at contact@yaasoub .com, as soon as possible.
Return costs may be borne by the Publisher.
7 - Customs duties
Any order placed on Our site and delivered outside mainland France may be subject to possible taxes and customs duties which are imposed when the package reaches its destination. These customs duties and any taxes linked to the delivery of an item are the responsibility of the Customer and are their responsibility. Any refusal to pay these taxes will result in a return of the package which will be at your expense.
8 - Dispute
To be admissible, any complaint or dispute must be made within two months, date of invoice, for customers in mainland France and four months for other customers.